Effective Date: 14-10-2025
At MnM Enterprises, we are committed to delivering your candle raw materials quickly, securely, and efficiently. Please review our Shipping Policy to understand how we handle order processing and delivery.
All orders are carefully packed and dispatched from our warehouse located in:
MnM Enterprises
Surat, Gujarat, India
We work with trusted and reliable courier partners to ensure your products reach you safely and within the committed timeframe.
Dispatch Hours: Monday to Saturday, 10:00 AM – 9:00 PM
Delivery Timeline: Orders are generally delivered within 4 to 7 business days from the date of order confirmation.
Delivery Coverage: We deliver across PAN India.
Please note that delivery times may vary depending on location, courier serviceability, and unforeseen circumstances such as weather or transportation delays.
A signature or delivery confirmation is required upon receiving your order.
If you are unavailable at the time of delivery, please ensure that a trusted family member, colleague, or neighbor is authorized to receive the package on your behalf.
MnM Enterprises will not be held responsible for goods signed for by an alternative person at the delivery address provided by the customer.
We take great care in packaging and handling every shipment. However, in the rare case that you receive a damaged, incomplete, or incorrect product, please follow these steps:
Report the issue immediately on the same day of delivery by contacting our Customer Support team.
An unboxing video is mandatory as evidence for any claim regarding damage, shortage, or incorrect items.
Claims submitted without a valid unboxing video may not be accepted or processed.
Once verified, our team will guide you through the replacement or resolution process as per our Return Policy.
For any shipping or delivery-related questions, please reach out to our support team:
📧 Email: support@mnmcandlerawmaterials.com
📞 Phone: +91 99999 34410
🕘 Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM
We appreciate your trust in MnM Enterprises and thank you for choosing us for your candle raw material needs.
