Privacy Policy

Effective Date: 14-10-2025

At MnM Enterprises (“MnM,” “we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services. We are committed to ensuring your personal data is protected and processed in compliance with the Information Technology (Amendment) Act, 2008 and other applicable laws of India.

1. Information Covered by This Privacy Policy

This Privacy Policy applies to all personal and sensitive personal information collected by MnM Enterprises, whether directly or indirectly.

Personal Information includes details such as:

• Full name

• Contact number (mobile/landline)

• Address or delivery location

• Email address

• Gender

• Date of birth

Sensitive Personal Information includes:

• Passwords

• Financial information (bank account, credit/debit card, UPI details)

• Call or transaction data records

• Other details shared while registering, making a purchase, or using our services

All sensitive personal information remains the property of the individual and is treated with the utmost confidentiality.

2. Information We Collect

We may collect personal and sensitive information through direct interactions, order placements, or third-party integrations used for secure transactions. Examples include:

• Full name, email address, and contact number

• Billing and shipping address

• Payment instrument details (credit/debit card, UPI, net banking, etc.)

• Order history and preferences

• Login credentials (if applicable)

• Communication or feedback shared with our support team

3. Use of Information

We use the collected information to:

• Process and deliver your orders efficiently

• Maintain accurate records and improve customer service

• Personalize your shopping experience and offer relevant products

• Detect and prevent fraud or unauthorized access

• Communicate order updates, offers, and support information

• Comply with legal and regulatory obligations

Your data is retained only as long as necessary for these purposes or as required by law.

4. Information Access & Accuracy

Access to personal information is restricted to authorized personnel only, based on business requirements. We ensure that all collected information is:

• Accurate and regularly updated

• Relevant and necessary for business operations

• Securely stored with strong technical and organizational safeguards

By using our website, you acknowledge and consent to these data handling practices.

5. Information Sharing

We may share information in limited circumstances such as:

• Internal Use: Within MnM Enterprises for operational and service purposes.

• Third-Party Partners: With trusted vendors who assist in payment processing, logistics, or marketing.

• Legal Compliance: When required by government authorities, courts, or applicable law.

All third-party partners are obligated to maintain strict data protection and confidentiality standards.

6. Information Security

MnM Enterprises employs robust security practices to safeguard your data, including:

• Restricted data access to authorized staff

• Encrypted communication and secure servers

• Regular monitoring and vulnerability assessments

While we take all reasonable precautions, no system is entirely immune to breaches. By using our services, you acknowledge this inherent risk.

7. Data Retention

We retain personal and sensitive information only as long as it is necessary for the purposes mentioned or as required by applicable law. Once the information is no longer needed, it is permanently deleted or securely anonymized.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted on this page, and the effective date will be revised accordingly. Users are encouraged to review this page periodically to stay informed.

9. Contact Us / Grievance Officer

If you have any questions, concerns, or grievances regarding this Privacy Policy or our data handling practices, please contact our Grievance Officer:

Grievance Officer Name: Manish Patel
📧 Email: support@mnmcandlerawmaterials.com
📞 Phone: +91 99999 34410
🕘 Hours: Monday to Friday, 9:30 AM to 5:30 PM (excluding public and national holidays)